Supply Chain & Logistics · Eastern Mediterranean
An e-commerce courier network
One record from an e-shop's API call to the doorstep.
A network that lives by tomorrow morning
The network moves parcels for e-shops across its home market: same day within the capital region by anything from a motorcycle to a semi-truck, next day to the rest of the country, one to four days to the islands and the hard-to-reach places, and its own express products into neighbouring markets. Almost every shipment arrives as a web-service call from a customer's shop, not as a phone call.
The night's plan was still built by hand from that intake: which linehaul, which route, which vehicle. Fulfilment stock, returns and the road were three screens, and a peak week meant someone re-planning long after the cut-off.
Planning the night from the day's intake
With NRY, the network brought its web-service intake, the fulfilment warehouse's stock, vehicle positions and the returns flow into one model on Forge. The night's linehauls and the morning's routes are now built from exactly what the shops sent by the cut-off, and the same model feeds the tracking the e-shop sees.
What changed in the network:
From parcels to every flow
The domestic network was the proving ground. The same model is extending into the fulfilment business and the cross-border products, because a network that can describe itself can carry whatever you route across it.