Insurance · Benelux
One file per risk, read the same way by the broker, the underwriter and the claims desk.
Underwriting, claims and the capacity pool on one governed file.
Generating Real-World Impact
The agency is a Benelux underwriting agency, set up by insurance people and brokers who wanted co-insurance solutions. It sells only through independent professional brokers, and every risk it writes, property, machinery breakdown, construction all-risks, truck and coach fleets, fine art, crop hail, legal protection, is carried by a pool of first-rank insurers.
What changed in the underwriting workflow:
Every risk the agency writes is co-insured: four capacities on one property contract, another pool for machinery. Now its brokers and its underwriters are looking at the same file.
Data-Driven Underwriting
That structure is the agency's strength and its daily problem: one risk means one broker's file, several insurers' shares, and a claims desk that has to rebuild both. The agency's real underwriting experience lived in the people who had handled each file.
With NRY, the agency brought the broker submission, the capacity shares, the pricing history and the claims record into one model on Forge. The underwriters kept their judgement, and every file now shows them what the agency has already learned about that kind of risk.
Claims Settled from the Same File
The same file now carries the claim. A claim that passes every coverage check settles without a queue, a complex case lands with the right handler the first time, and each insurer's share is settled from the record the risk was written on.
A claim used to begin with finding the file. Now the file is already open, and every insurer's share is on it.
One Foundation for the Agency
The same file now carries the claim. A claim that passes every coverage check settles without a queue, a complex case lands with the right handler the first time, and each insurer's share is settled from the record the risk was written on.